What our Customers are Saying About Us
"Getting in an accident and sorting through the insurance issues is stressful enough. The friendly staff at Vice's Collision Repair really went the extra mile to ensure that my repair experience was as stress-free and painless as possible. The body work was top notch and the staff was professional and courteous in working directly with my insurance company."
- Phillip Atkinson, CLU, ChFC
Associate Wealth Management Advisor
I had the misfortune to have a tire blowout on my 5th Wheel RV and cause considerable damage to the right side. My Son in Law recommended that I bring it to Vice’s Collision Repair.
I am writing to thank you and your staff for the positive experience that I enjoyed at Vice’s. You have a very professional and courteous staff and outstanding customer service. I am especially grateful to Sam Savig for being an excellent communicator and keeping me informed of the repair process. I am very pleased with the quality of the repairs and what a great job with painted graphics. It truly looks better than when I took delivery of the RV at the dealership. I have and will continue to refer my friends to your collision center.
Robert L. Perrine
My Insured Lovell Johnston wanted me to make sure I passed along his message for this claim. He was very happy with the service provided by Justin Ewen at Vice’s Collision Repair.
My Insured stated that he was treated really well at this shop and would recommend it to friends and family. Thought this was really nice of the insured and wanted to pass along to everyone.
Keep up the good job!
Sherry A. Grahm
Sr. Customer Claims Representative
I just wanted to thank you for repairing my 2004 Lincoln Aviator. We had hit a piece of tire rubber in the freeway and it damaged the passenger side running board. We were told by Ford that we would have to replace the running board at a cost of $900. They told me that they did not have welders who could fix it.
I called Vice's Collision Repair and asked if they could take a look at it. By fixing it, you saved me over $800. I am so appreciative of your efforts. Thank you so much.
On behalf of the Citrus Heights Police Department, as well as the Domestic Violence Intervention Center, I want to personally thank you for your generous contribution.
I am continually awed by the overwhelming spirit of giving demonstrated by our community when a need arises. And, as important and appreciated as your donation is, perhaps of even greater import is the message that generosity represents: Vice's Collision Repair, Inc. cares and responds to the needs of their customer base, the residents of Citrus Heights. That message, in turn, inspires neighborliness, goodwill and camaraderie throughout the community.
Christopher W. Boyd
Chief of Police
I would like to express my deep appreciation for the very professional manner in which my recent claim was processed and resolved. I particularly liked the way Jamie McCauley arranged for a conference call with Brooke at Vice's Collision Repair, Inc. enabling me to converse with everyone involved at one time. Her recommendation of Vice's Collision Repair, Inc. was well received, and I am extremely happy with the service they provided. Sam Savig and Brooke met me in the parking lot when I drove up, and quickly and efficiently drew up the necessary paperwork. Sam kept me frequently informed via phone regarding the estimates and progress of the repairs making it unnecessary for any follow - up on my part. Vice's completed all of the work within 10 days, and did an excellent job of restoring my vehicle to its original state. I am very happy with the timeliness of the repairs and the quality of the work that they did. Another very helpful member of their staff even provided transportation for me to their facility when the work was completed. Please accept my sincere appreciation for a job well done by all parties involved.
Sandra J. LeDrew
I found the shop on the Internet. From the moment I walked into the office to the moment I drove my expedition away I was delighted that I saw a company provide a service in a truly professional manner. Not only was Brooke, Justin, and Sam very professional they all three were polite and courteous throughout the transaction. Mr. Vice has himself a great staff and PLEASE pass that on to him. You can rest assured that have I the need to seek out any services that "Vice" has to offer I will be there in a flash. Furthermore, I have recommended "Vice" to everyone who asked about how it went with my truck repairs, probably about 15 people!! Dianne, again, it was an absolute thrill to do business with a company that performs in such a manner and people that are so friendly, knowledgeable, and helpful.
"Thank you so much for making this seamless for me and fast. Steve at Vice's is great and very professional."
- Florence Marsico